Karen Wright

With 25 years’ experience in the water industry, Karen is the Company’s Dephic Oracle. There is almost nothing she doesn’t know about water services in England and Wales, not least since she was responsible for staff training and operations design during her twenty years at Severn Trent Water. Karen provides key insights and analysis for Clients, and works closely with procurement directors on company boards, and with facilities managers and account departments across a wide spectrum of businesses and organisations. She is particularly adept in her work with publicly-funded bodies, and has a rare understanding of local government operating systems. Karen is justifiably proud of her ability to identify and develop unexpected and previously unseen flaws and weaknesses in water company regulations and operations, resulting commonly in very substantial recoveries by Clients that would have been inconceivable but for her investigations.